📸 CleanSpace Support

Smart Photo & Video Cleaner for iOS

Contact Us

Email Support: lyomanndesign@gmail.com

Response Time: We typically respond within 24-48 hours

Developer: Lyomann Designs

Frequently Asked Questions

🔍 How do I scan my photo library?

Tap the "Start Scan" button on the Dashboard. CleanSpace will analyze your photos and videos to find duplicates, large files, and screenshots. The initial scan may take a few minutes depending on your library size.

🗑️ How do I delete duplicate photos?

Navigate to the "Duplicates" screen from the Dashboard. Review the duplicate groups, select the photos you want to delete, and tap the delete button. We recommend keeping the photo marked as "Best Quality".

💾 How much storage can I free up?

The amount varies based on your photo library. Most users free up 1-5 GB by removing duplicates, screenshots, and compressing large files. Pro users can achieve even greater savings with video compression.

🔒 Is my privacy protected?

Yes! All photo analysis happens locally on your device. Your photos never leave your iPhone unless you explicitly enable cloud sync. See our Privacy Policy for details.

⭐ What's the difference between Free and Pro?

Free Tier:

  • 3 scans per month
  • Delete up to 50 duplicate photos per month
  • Basic duplicate detection

Pro Tier:

  • Unlimited scans
  • Unlimited duplicate cleanup
  • Photo & video compression
  • Background auto-scanning
  • Cloud sync across devices
  • Priority support

💳 How do I cancel my subscription?

Subscriptions are managed through Apple. To cancel:

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Select "CleanSpace Pro"
  5. Tap "Cancel Subscription"

🔄 How do I restore my Pro subscription?

Open CleanSpace, go to Settings → Subscription, and tap "Restore Purchases". Your Pro access will be restored automatically.

📱 Can I use CleanSpace offline?

Yes! CleanSpace works completely offline. Cloud sync is optional and only used for backing up preferences and duplicate decisions.

🐛 I found a bug. How do I report it?

Email us at lyomanndesign@gmail.com with:

  • Description of the issue
  • iOS version
  • iPhone model
  • Steps to reproduce (if applicable)

💡 Can I request a feature?

Absolutely! We love hearing from users. Email your feature requests to lyomanndesign@gmail.com.

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